Shipping policy
‼️Refund & Exchange Policy‼️
I do NOT offer any type of refund. All sales are final.
If your order is LOST OR DAMAGED during shipping due to the shipping company, a claim is to be made with the SHIPPING COMPANY, all shipping labels have an insurance policy & coverage. Reach out to me & I’ll help you file for that. Do NOT open a chargeback on my company or you will be banned from ever ordering again.
If you receive your product damaged you have 48hrs from delivery to email my business (lavish_luxuries@yahoo.com), with your name, order #, product issue, & provide pictures. I will gladly replace products if provided with appropriate information.
I am NOT responsible for any allergic reactions & will not give refunds due to a reaction. Please understand messaging me on a social media platform is not the appropriate way to contact regarding an order issue or question.
All orders ship same or next business day depending on the time ordered, unless it’s a pre-order. Please account for weekends my small town doesn’t have an open UPS office for drop offs, & USPS is only open 2hrs on Saturday, so it more than likely won’t ship until Monday. Thank you for your understanding!